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Publicações

Delivering Financial Services in Sub-Saharan Africa

think: act CONTENT, 2011

Our new study shows that commercial banks can win millions of new customers in Africa by using integrated strategies for the mass market …  >>

 
think: act CONTENT "New reality in banking"

think: act CONTENT, 2011

Retail banking has reached a crossroad. After an unprecedented market panic followed by large-scale government bailouts and other support measures, banks face various challenges …  >>

 
think: act CONTENT "Learn from the pioneers"

think: act CONTENT, 2011

What opportunities and challenges exist for foreign companies in Western China? …  >>

 
How automotive companies successfully coordinate their activities across borders

Joint study conducted by ESCP Europe and Roland Berger, 2011

This study focuses on the coordination of international development, production and marketing activities – core functions in which automotive managers have repeatedly identified room for improvement …  >>

 
What customers really want

Study, 2011

This study presents a roadmap on how telecom operators can become customer-centric organizations. Senior management has to initiate a change in philosophy and develop the business strategy around customer needs. …  >>